Privacy Policy
Last updated: 30 March 2026
1. Introduction
Gold Knights Publishers ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Gold Knights Publishers is the data controller responsible for your personal data. If you have any questions about this policy, please contact us.
3. Information We Collect
Account Information
When you register for an account, we collect:
- Name (first name and last name)
- Email address
- Company name (if applicable)
- Country of residence
- VAT number (for EU businesses)
Order Information
When you place an order, we collect:
- Article content submitted for publication
- Website URLs and anchor text for hyperlinks
- Order history and transaction details
Technical Information
We automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our content placement services
- To process orders and payments
- To communicate with you about your orders and account
- To send you important service updates
- To comply with legal and regulatory obligations
- To detect and prevent fraud
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing necessary to fulfil our contract with you (providing services, processing orders)
- Legitimate Interest: Processing necessary for our legitimate business interests (security, fraud prevention, service improvement)
- Legal Obligation: Processing necessary to comply with our legal obligations (tax records, regulatory requirements)
6. Data Sharing
We do not sell your personal data. We may share your data with:
- Payment processors (QuickBooks/Intuit) for invoice and payment processing
- Email service providers for transactional communications
- Law enforcement or regulatory authorities when required by law
7. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period thereafter for legal and business purposes. Specifically:
- Account data: retained while your account is active, plus 2 years after closure
- Order and financial data: retained for 7 years for tax and accounting purposes
- Technical logs: retained for up to 12 months
8. Your Rights
Under UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us. We will respond within 30 days.
9. Cookies
Our website uses essential cookies required for the platform to function (session management, security tokens). We do not use third-party tracking cookies or advertising cookies.
10. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption of data in transit, secure password hashing, and access controls.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact & Complaints
If you have any questions or complaints about our data practices, please contact us.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.